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How to Replace the Plate on a Q Series Keyboard

Step 1: Unscrew the 6 golden screws on the back of the PCB.
Step 2: Take the PCB, foam, and plate apart. 
Step 3: Prepare your new plate
Step 4: Install the nuts and metric threaded adapters onto the new plate.
Step 5: Assemble the new plate, foam, and PCB together.
Step 6: Screw the 6 golden screws back onto the plate.
Step 7: Install the gaskets onto the plate.

Please watch the video above to see how to replace the plate on a Q Series keyboard.

You may contact if a defect covered by the warranty arises in your product within the warranty period. Keychron will honor the warranty of our Q and V series keyboard (e.g.: Q1, Q2, V1, V2, etc.) by one of the following methods at our discretion:

- Defects of Q and V series keyboards have been caused by manufacturing: We will only replace the defective parts of the keyboard, not the whole keyboard, as its highly customizable and easy to be rebuilt.

- Defects of Q and V series keyboards have been caused by disassembling our product, improper installation, non-factory repairs/modifications, improper adjustment of the product, or neglect, including but not limited to “burn-in”, and similar wrongful use: We will NOT offer free service. We only offer paid service to replace the defective parts at your own cost (including the cost of parts, shipping fee and tax if applicable).