All products will be shipped within 2 business days

How To Disassemble Keychron QMK/VIA Enabled Keychron Keyboard

Step 1: Unscrew the screws on the bottom of the case by the hex key.
Step 2: Take the top and bottom of the case apart.
Step 3: Unscrew the screws on the daughter PCB.
Step 4: Take the main PCB and the top of the case apart.
Step 5: Remove the daughter PCB from the main PCB.
Step 6: Unscrew the six golden screws on the PCB.
Step 7: Take the PCB, the foam, and the plate apart. 

Please watch the video above to see how to disassemble a Q series keyboard.

You may contact support@keychron.com if a defect covered by the warranty arises in your product within the warranty period. Keychron will honor the warranty of our Q and V series keyboard (e.g.: Q1, Q2, V1, V2, etc.) by one of the following methods at our discretion:

- Defects of Q and V series keyboards have been caused by manufacturing: We will only replace the defective parts of the keyboard, not the whole keyboard, as its highly customizable and easy to be rebuilt.

- Defects of Q and V series keyboards have been caused by disassembling our product, improper installation, non-factory repairs/modifications, improper adjustment of the product, or neglect, including but not limited to “burn-in”, and similar wrongful use: We will NOT offer free service. We only offer paid service to replace the defective parts at your own cost (including the cost of parts, shipping fee and tax if applicable).