You may contact support@lemokey.com if a defect covered by the warranty arises in your product within the warranty period. Lemokey will honor the warranty of our X series keyboard (e.g.: X1, X2 etc.) by one of the following methods at our discretion:

- Defects of  X series keyboards have been caused by manufacturing: We will only replace the defective parts of the keyboard, not the whole keyboard, as its highly customizable and easy to be rebuilt.

- Defects of  X series keyboards have been caused by disassembling our product, improper installation, non-factory repairs/modifications, improper adjustment of the product, or neglect, including but not limited to “burn-in”, and similar wrongful use: We will NOT offer free service. We only offer paid service to replace the defective parts at your own cost (including the cost of parts, shipping fee and tax if applicable).